Booking With A Gift Voucher
For a comprehensive guide on how to book with a gift voucher then please CLICK HERE
Frequently Asked Questions
What do I do if my voucher is for two?
You will need to make two separate bookings using the same voucher code
The booking calendar only goes two months into the future but I want to book past this.
We add a new months worth of dates to our calendar on or around the 1st of each month
My voucher has expired, can I still use it?
If your voucher has expired please send us an e-mail to [email protected] rather than placing a booking. Our bookings team will place the booking for you however we cannot guarantee your voucher will still be redeemable.
I can't attend any dates before my expiry date.
The expiry date is more of a “book by” date, as long as the booking is made 2 working days before your expiry we will be able to honour your voucher for any date in our calendar.
I have a voucher but when I place my booking it is asking me to pay again?
The full cost of the experience will show until you enter your voucher code at the checkout where the voucher will then be redeemed against the cost of the experience.
