Please note that these terms and conditions are standard for all Drift Limits Experiences which include Supercar Experiences, Supercar Blasts, Supercar Thrills, Single-seater Experiences, Drifting Experiences, Stunt Driving Experiences, Under 17’s Experiences, Race Car Experiences, Passenger Hot Laps, One-to-one Tuition and Private rental.
The purchase, use and enjoyment by you or the recipient of an experience with Drift Limits is subject to these Terms and Conditions (the “Terms and Conditions”) which can also be obtained by contacting Drift Limits by telephone on 01442 601301 or by writing (enclosing a pre-paid self addressed envelope) to: Drift Limits, Runways Farm, Upper Bourne End Lane, Hemel Hempstead, HP1 2RR.
Please note that by purchasing an experience you confirm (on your own behalf and on behalf of any other person who may use the experience) that the Terms and Conditions have been read and accepted in their entirety and that any failure to fully comply at all relevant times with the Terms and Conditions may result in your removal from the Drift Limits venue, irrespective of whether you have completed your experience or otherwise. In such circumstances Drift Limits shall have no obligation to rebook the experience or make any refund.
1. Our commitment
Drift Limits Limited (“Drift Limits”) is committed to ensuring that all its customers enjoy experiences of the highest quality, which are safe, exciting and value for money. Whether a novice driver or experienced professional, we want you to feel welcome and to enjoy expert tuition from instructors in some of the best vehicles and pleasant surroundings. We know how much our customers look forward to their experiences and our terms of business have been carefully written to ensure that there are no misunderstandings which could detract from your enjoyment. Please take the time to read them, and remember that Drift Limits customer service team will be happy to talk to you on 01442 601301 if you would like more information.
Drift Limits reserves the right to make changes to your experience, or to the vehicles used, or to the circuit used (including, without limit, relevant dates and times).
2. Your commitment
Once You have booked a date to carry out your experience, Drift Limits will make all of the necessary arrangements for You. Including, where appropriate, reserving Your car, instructor and circuit time. If You then choose to cancel the date and / or time booked for Your experience in contravention of the Terms & Conditions covered by the Cancellation Policy below, You will be deemed to have committed a material breach of these Terms and Conditions not capable of remedy. In such circumstances, Drift Limits reserves the right to retain all monies paid by You for the Experience(s). Should You require further information regarding Your experience please contact us in advance of Your booked date on 01442 601301.
Drift Limits asks that You arrive promptly on the scheduled date of Your experience and register for Your experience. Drift Limits cannot permit anyone to participate in an experience without attending the preceding Drivers Briefing, so it is essential that You arrive on time – the Driver Briefing begins fifteen minutes after Your booked arrival time.
By registering for Your experience, You warrant to Drift Limits that You have not consumed any alcohol or drugs prior to Your experience which may affect your ability to participate in the experience.
Notwithstanding, Drift Limits reserves the right to refuse participation in an experience to any person(s) suspected of being under the influence of alcohol and/or drugs.
Where an experience requires a crash helmet provided by us to be worn, this requirement is mandatory and accordingly there are no exceptions.
To comply with safety regulations standards, it is a condition of admission to Drift Limits that no animals (other than assistance dogs) are allowed anywhere within the venue. Assistance Dogs are admitted to Drift Limits, please inform reception of Your requirements on arrival.
You confirm that you have read and fully understand the relevant age, height, weight and licence requirements applicable to the relevant experience, they are available below. You warrant to Drift Limits that You comply with such requirements. If You have any questions or believe that You may not comply with the above requirements, please call the Drift Limits Customer Service Team on 01442 601301 to discuss what alternative arrangements (if any) are available.
In exceptional circumstances when the Instructor deems that any driver/participant in an experience is unable to: (a) accept instruction, (b) adhere to safety rules, (c) remain in full control of their vehicle, Or: (d) makes contact with another vehicle, (e) is involved in an accident, (f) or behaves in an inappropriate or unacceptable manner, the session may be curtailed immediately at the discretion of the Duty Manager and/or the Instructor. The driver in question may request to purchase a new experience but it is at Drift Limit’s discretion as to whether or not to accept the booking as the safety of all participants experiences is of paramount importance.
3. Cancellations and Alterations:
3.1 Cancellation by Drift Limits
Drift Limits may have to cancel an Event due to circumstances arising beyond its control, adverse Weather conditions or Force Majeure – these conditions are covered in Section 12 of this document. Drift Limits will endeavour to offer either a place on an alternative or later event (subject to availability) up to the face value of the existing booking.
On the rare occasion that the vehicle you are booked in to drive suffers a mechanical failure Drift Limits will offer an alternative vehicle where possible to complete your Experience in the booked time slot, or will allow for a single free re-booking to be made within 90 days. No refund will be offered.
3.2 Cancellation by you
If you are unable to attend the booked Event, please call or email our team as soon as possible. In these circumstances, Drift Limits cannot offer a refund of the Experience fee paid. Once the Experience has been booked and paid for this is final and the Experience cannot be refunded – Drift Limits will offer rebooking of an experience of equal value. Rebooking may be subject to a rebooking fee and must be made within 90 days of your original booking date.
Re-booking fees will be applied to any re-booking where less than 21 days notice is given prior to the experience date, if more than 21 days notice are given a single free re-booking will be permitted.
Please note that a re-booking fee/s may be required even if the booking has not yet been confirmed.
Surcharges for weekend bookings are applicable to some events, You will be notified at time of booking / checkout of these conditions. This surcharge is non-refundable and cannot be exchanged against other goods or transferred, unless through cancellation or rebooking of the event by Drift Limits.
The surcharge is applicable to each booked participant.
5. Rebooking Fees
Rebooking fees are based on the full face value of the experience as listed on our website. Special offers, deals and Third Party Voucher prices are excluded.
Supercar, Race Car, Flagship, Stunt F1000 and Drifting Experiences Valued up to £80 – £25
Supercar, Race Car, Flagship, Stunt F1000 and Drifting Experiences Valued from £81 to £250 – £45
Supercar, Race Car, Flagship, Stunt F1000 and Drifting Experiences Valued greater than £250 – £75
Ultimate Passenger Ride Experience – £25
Under 17s Experiences valued up to £100 – £39
Under 17s Experiences valued over £100 – £69
6. Changes of plan
If the nominated participant for any experience is unable to attend and you wish to send a replacement participant to take the reserved experience, we can accept substitutes up to the time of registration on the designated date and time, provided we have written authorisation from either the purchaser or the original participant of the relevant experience and the nominated substitute complies with all other necessary criteria as set out in these Terms and Conditions.
7. Driving licences (not applicable for Passenger Hot Laps or Under 17’s Experiences)
All drivers, unless otherwise stated, must hold a full and current UK (or equivalent) driving licence at the date they are scheduled to take part in any Driving Experience. Drivers must produce their original driving licence when signing in for their Driving Experience (photocopies, screenshots, online confirmation or expired licences will not be accepted).
The licence produced must entitle the participant to drive on public roads in the UK with a car of equivalent size, type and transmission of the vehicle provided by Drift Limits.
8. Experience Voucher validity
Vouchers clearly state the period for which they are valid from the date of purchase and must be used within the period stated on the Voucher. Due to high demand, Drift Limits recommends that, to avoid disappointment, the experience date should be booked as soon as possible from the date of purchase of a Voucher to ensure a date is available. Extensions to an Experience Voucher’s stated validity period may be obtained for an additional cost, please contact the Drift Limits Customer Service team on firstname.lastname@example.org.
8.1 Third Party Vouchers
Any concerns about the use of Third Party Vouchers to book experiences through the Drift Limits website should be referred to the Drift Limits Customer Service Team via email on email@example.com.
Full payment must be made at the time of purchase of the Experience or Experience Voucher either by credit or debit cards (most major cards are accepted) or Paypal.
No refunds will be given for Experiences or Experience Vouchers, where deemed appropriate by the Drift Limits Customer Service Team an exchange of goods may be offered to equal or greater value in line with our Terms & Conditions.
Refunds for faulty Goods, Services and Merchandise sold at the event will be processed in accordance with the Consumer Rights Act 2015 and at the discretion of the Drift Limits Customer Service Team.
All Experience Vouchers are dispatched via Royal Mail postal service, unless a Digital Gift Voucher is selected at purchase. You should receive your Voucher within 10 days of ordering, but in the rare instance that a Voucher has not been received within this time, please contact the Drift Limits Customer Service Team on firstname.lastname@example.org to make alternative arrangements.
If You require guaranteed delivery on a specific date, Drift Limits can send your Voucher by Royal Mail Special Delivery subject to an additional cost. All Royal Mail services apply to UK mainland addresses only.
11. Description of Experiences
Where the duration of an Experience is mentioned in any brochure, website, third-party, by Drift Limits’s Customer Service Team or their agents, this is an approximate time given as a guide only. Unless specifically stated otherwise, You will normally take your Experience with other participants such that instruction may be shared with other pupils and there may also be some waiting time involved. Please note that any photography used in connection with Experiences (i.e. brochures, websites) is for illustrative purposes only.
11.1 Photography & Video
Your participation in our event warrants to Drift Limits your consent to be photographed by our Professional Photographers for use in conjunction with our services, social media, for illustrative purposes, promotional and commercial material by Drift Limits and by our commercial partners. You acknowledge that your participation is voluntary and you will not receive compensation of any type associated with the reproduction of these images by Drift Limits or their commercial partners.
You are welcome to use photo and video equipment whilst in attendance at our events from the safety of our spectating areas. You are free to disseminate photos and videos taken in connection with our events for personal use. To use imagery captured by you at our venue, of our vehicles, during or in connection with your experience for commercial purposes you must obtain written consent from Drift Limits. You are also welcome to use your own recording equipment during your experience as long as a Drift Limits HD video recording package has been purchased. You are not permitted to attach additional recording equipment/mounts to the exterior of Drift Limits vehicles.
Drift Limits reserve the Copyright of all imagery produced at our venue.
Queries and requests related to the use of photographic or video imagery by or in connection with Drift Limits should be addressed to our media team on email@example.com
12. Acknowledgement of risk and indemnity
The very nature of Experiences means that some personal risk may be involved in taking part in our Experiences and You are deemed to acknowledge and accept such risk on your own behalf and on behalf of any person who participates in the Experience when ordering the relevant Experience.
Drift Limits will require the driver/participants signature on a registration form before participation in any Experience is allowed. A parent or guardian will be asked to sign if the participant is aged 18 years or less.
Drift Limits will not be liable for any loss of any kind, injury or damage, howsoever caused, to you or your property (“Loss”) except where and only to the extent that any such Loss is caused by the negligence of Drift Limits, its employees or authorised agents. Without prejudice to the foregoing, Drift Limits excludes to the maximum extent permitted by law any liability for such Loss. Any liability on the part of Drift Limits shall be limited to the face value of the relevant Experience.
Drift Limits reserves all rights in relation to any damage which is caused or contributed to by You to any third party or property, and You agree to fully indemnify Drift Limits and its parent and subsidiary companies and their respective officers or employees from and against all and any claims which arise, as a consequence of your reckless and/or negligent conduct whether during any Experience or otherwise.
13. Medical requirements & Wheelchair Access
Please note that some medical conditions preclude certain participants from taking part and that by signing the required Experience registration/disclaimer form participants certify they are medically fit to undertake and participate in the Experience. For further details please contact Drift Limits Customer Service Team on firstname.lastname@example.org.
Participants with pre-existing medical conditions such as disability, injury, heart condition etc should notify Drift Limits at least 21 days in advance if special arrangements will be needed. For further details please contact Drift Limits on 01442 601301.
We have transcripts of our verbal Driver’s Briefing for those with hearing impediments, use of a BSL video translator is encouraged and we are happy to make additional arrangements with our instruction team. Please notify us of your requirements at the time of booking and well in advance of Your experience date.
We have limited wheelchair access to our spectator areas and briefing rooms. Currently, we have no provision for wheelchair access to toilet facilities, suitable facilities are situated at the nearby motorway service station.
14. Force Majeure and Weather
All Experiences are offered subject to availability of dates, vehicles, facilities and, of course, the weather or other events beyond our control and accordingly Drift Limits cannot guarantee that a particular date or session will not be cancelled due to extreme adverse weather conditions or other events such as any governmental restrictions, riot, commotion, acts of God, industrial action, breakdown of vehicles or any failure of gas, water services, electricity etc. If Drift Limits is unable to run your Experience due to extreme adverse weather conditions or other events beyond Drift Limits’ control You will be able to re-book your Experience for a later date/time.
We will notify all customers affected by cancellation of an Event to describe our policy and to assist in rebooking experiences via Email and Telephone. We make all reasonable efforts to inform affected customers in good time, however, You accept that notifications may occur at short notice and under no circumstances are We able to accept liability for any expense incurred.
15. Accident damage
The vehicles used in a Driving Experience are high value and as such you agree that any damage to the vehicle whilst under your control will be your responsibility up to a maximum value of £1,400 + VAT in each case.
15.1 Collision Damage Waiver
You can purchase for £25-£35 a variation to these Terms and Conditions and receive the benefit of Collision Damage Waiver (CDW) which reduces your liability to zero. This can be purchased at any time prior to your Experience and can be bought on the day. The Collision Damage Waiver does not cover damage caused by negligence or with malicious intent. Any fraud, misstatement or concealment in relation to these schemes shall render the relevant indemnity null and void and all claims forfeited.
16. Personal Accident Insurance
We pride ourselves on our impeccable safety standards but motorsport activities can be dangerous and accidents can happen. You acknowledge and accept the risk by your participation in an Experience – it is unlikely that any private insurance will cover use of Our facilities during Your experience.
17. Communications notice
Calls to Drift Limits may be monitored for quality assurance and staff development purposes. Research and direct marketing may be carried out by letter, telephone or any other reasonable method of communication should you opt in to the service. Please notify Drift Limits Customer Service Team on 01442 601301 if You do not wish to be contacted by Drift Limits in this manner, or use the unsubscribe option in the footer of our emails.
Any complaints arising from participation or otherwise in connection with any Experience must be reported to Drift Limits as soon as reasonably possible. In most cases this would be on the day of the event, and all complaints reported later than the day of the event must be received in writing by Drift Limits within 14 days of the Experience being taken. Failure to report a complaint promptly may affect our ability to deal with the complaint and to the maximum extent permitted by law, Drift Limits will not consider any complaints received after that period.
19. Changes to Experiences
Drift Limits reserves the right to make changes to the advertised prices, duration, location or format for Experiences however, such changes will not affect any Experience where it has already been booked and paid for.
20. Statutory rights
Your statutory rights are not affected by these Terms and Conditions.
21. Information About You and Your Visits To Our Site
Drift Limits may revise these terms at any time by publishing an amended document on its website (driftlimits.co.uk) or by displaying a notice to this effect at the venue. Please check the Drift Limits website from time to time to take note of any changes made, as they are binding. These terms will be superseded by any notices displayed by Drift Limits at the venue.
23. Governing Law
These Terms and Conditions shall be governed and construed in accordance with the Law of England and Wales.